FAQs

SmartHop’s smart TMS is a revolutionary business management platform that helps fleets build healthier businesses. Personalized spot market strategies increase profitability, while driver and dispatcher tools make daily tasks simpler. And, performance management and goal-setting capabilities empower you to exceed your goals.

Unlike other TMS and load boards available that look backward at performance, SmartHop looks ahead at trends and provides guidance and recommendations that lead to good booking decisions and overall increased profitability.

No, SmartHop is not a dispatching service. We provide the tools your dispatchers need to make technology-backed decisions so you can earn more on each trip. We do not automate or schedule routes for your fleet.

Businesses too often silo their information which makes it harder to see the reasons behind your profits and loss. To get the best SmartHop experience, we recommend taking advantage of all of our platform’s capabilities. Everything is connected which allows us to provide a comprehensive experience, personalized guidance, and accurate performance metrics to help your business thrive.

Yes! In fact, we can analyze your fleet’s performance more accurately when you manage all of your loads through SmartHop. This also allows you to track your deliveries, plan reloads in advance, and ensure that drivers and dispatchers are operating as efficiently as possible.

SmartHop partners with load boards and brokers to provide customers with hundreds of thousands of loads updated in real time. On top of their loads, we provide market intelligence, personalized freight recommendations, and sophisticated load-matching so you can quickly and confidently cover your trucks.