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How logistics provider, C.H. Robinson, works with SmartHop
With more loads than any other provider in North America, C.H. Robinson is on a mission to seamlessly deliver the products and goods that drive the world’s economy. Integrating with SmartHop’s technology platform allows C.H. Robinson to create a frictionless experience for the owner-operators and small carriers they serve.
Frequently Asked Questions
Is SmartHop a dispatching company?
SmartHop is not a traditional dispatcher. Our advanced technology brings together premium loads from brokers like you. Then, freight carriers can easily book the loads they want through our app, with around-the-clock customer support to ensure frictionless delivery.
Does SmartHop have an MC?
No, SmartHop does not have an MC. We represent the carrier’s MC on their behalf.
What is SmartHop’s policy on double-brokering?
SmartHop has a strict policy against double-brokering. In the rare event that a freight carrier violates this policy, they are immediately terminated from SmartHop.
Does SmartHop offer multilingual support?
Yes! We work with freight carriers that speak a variety of different languages that we are able to dispatch on your loads. Our expert team offers multilingual support every step of the way.
How do I get updates for my loads?
We are directly connected with Project44 with the ability to connect to MacroPoint, FourKites, and Trucker Tools. In addition, our 24/7 support team is just a phone call or e-mail away to assist with updates, questions, or concerns.
Do you send out a truck list and how do I get added?
Yes! Simply fill out our contact form and opt-in to our truck list.
How many freight carriers does SmartHop represent?
SmartHop currently represents hundreds of freight carriers and owner-operators — and we continue to grow. In 2021, we booked over 15,000 loads.
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Get in touch today to learn how SmartHop can help you.